Scientific & Technical Support

Our flexible support options are designed to fit your needs.

We are here to efficiently and effectively answer your questions and resolve your issues. Understanding that every customer's needs may be different, we provide an individualized and flexible assistance that is designed around our users. If you need scientific support and advise, interact directly with our skilled and experienced scientists. If you need help installing and configuring software, our professional support staff are there to help.

Our goal is to offer you exactly what you need, which is why flexibility is at the heart of the support options we offer. We offer specially designed packages targeted directly for the needs of corporations, academic institutions, and government entities. Our team can further personalize support packages to accommodate the differing needs of our varied and diverse customers, individualizing your experience with Materials Design.

 

First, with any purchase of MedeA software comes one year of free access to our world-class scientific and technical teams. Our scientists are world-class experts in their fields, and they are here to assist your research. We offer this complimentary service so that any user can easily access assistance to learn about the advantages of using MedeA software and working with Materials Design.

 

Your support package with Materials Design will allow you to pick and choose exactly the tools you need. Our support team - not just a robot at the end of an answering machine - is on hand around the clock to answer your urgent query. We guarantee one of our staff members will respond to your message within 24 hours. Furthermore, you could gain access to our latest reports and software updates. We also offer a variety of licensing options, including commercial annual and perpetual licenses, as well as academic licenses. Looking for a teaching license? We offer those, too.

 

How can Materials Design help you? Ask our team!

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