Technical Support Engineer
Materials Design is seeking a Technical Support Engineer with a passion for providing technical software support to our customers, a background in computational sciences, and experience in Linux and Windows operating systems to join our dynamic and growing team!
Responsibilities Include
Developing a deep technical understanding of the MedeA® software environment
Working with customers in the U.S. and Europe to provide technical and installation support for the MedeA® software environment
Tuning, configuring, and integrating the MedeA® software environment to work with customers’ HPC and cloud environments
Troubleshooting technical issues to establish the root cause of problems and liaising with colleagues and software developers
Assisting in developing support tools to diagnose and resolve customer technical issues
Qualifications We Require
A Bachelor’s or Master’s degree in computer science, computer engineering, information technology, or a related field, or in physics, chemistry, materials science, or related fields with a focus on the computational aspect
Experience in installing programs on Linux and Windows operating systems as well as HPC and cloud environments
The ability to work as part of a team and desires to contribute to continuous improvement
Resourcefulness, creativity, excellent interpersonal skills, attention to details, and the ability to help others solve problems
Passionate about technology with a strong desire to work in a fast-paced technical environment
Qualifications We Desire
Experience in the installation of the MedeA® software environment
Experience in compiling one or more of the following software packages: VASP, LAMMPS, GIBBS, MOPAC, and Gaussian
Experience with parallel computing and HPC queueing systems
Experience in operating in a cloud environment and dockers and containers
Experience with software development and shell scripting
Position Information
This position is a full-time position based on the U.S. East Coast (or willing to work U.S. Eastern time zone hours). The specific place of work can be chosen by mutual agreement.
Legal authorization to work in the United States required (must be a U.S. lawful permanent resident or a U.S. citizen).
We offer competitive compensation and benefits including:
30 days of PTO per year
Medical/Dental/Vision/401k
How to Apply Please apply via LinkedIn: https://www.linkedin.com/jobs/view/2596238997/ About Materials Design, Inc Materials Design, Inc. is the leading atomistic simulation software and services company for materials. We help customers across many diverse industries design new materials, predict their properties, and generate value through innovation. Materials Design’s MedeA® (Materials Exploration and Design Analysis) is the leading environment for the atomistic simulation of materials. MedeA® enables professional, day-to-day deployment of atomic-scale and nano-scale computations for materials engineering, optimization, and discovery. In MedeA®, world-class simulation engines are integrated with elaborate property prediction modules, experimental databases, structure builders, and analysis tools, all in one user-friendly environment. Materials Design, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are based in San Diego, California, Paris, France, and Stockholm, Sweden, and we have team members all over the world.